English
The Regroupement provincial des comités des usagers is happy to answer inquiries from committees in English-speaking institutions. The following information is the English version of the RPCU’s brochure, which consists of extracts from our website. For more information, please feel free to contact us by filling out the “Pour nous joindre” (Contact Us) section.
What is the RPCU?
The Regroupement provincial des comités des usagers supports all users’ and in-patients’ committees in Quebec’s health and social services institutions and ensures that they have the information and training they need to carry out their mission. It is a frontline actor with government authorities, the public and the media.
The RPCU aims to be the mouthpiece for all categories of users’ and in-patients’ committees in Quebec’s health and social services institutions, whether public, private, contracted, or self-financed.
The RPCU’s role is to represent these committees and allow them to participate in the major debates as other health and social services associations do. In this capacity, the RPCU defends the rights of users and contributes to the improvement of the services to which they are entitled.
Users’ and in-patients’ committees
Users’ and in-patients’ committees have been in existence for decades. Since their inception their functions have been set out in the Act respecting health services and social services (R.S.Q., c. S-4.2).
These functions have evolved in the wake of the reforms that have changed the Quebec health and social services system. They now focus mainly on respect for users’ rights, improving quality of service and users’ living conditions, and client satisfaction.
The RPCU believes that the committees play a vital and credible role in the major debates on the interests of users of the health and social services network.
A website to serve the committees
The RPCU website contains useful information for users’ and in-patients’ committees. It’s only a few clicks away!
Public Interventions
The RPCU regularly takes a position in the public forum to defend the interests of users of Quebec’s health and social services institutions. Visit the website to read the RPCU’s press releases, briefs and open letters.
Laws, bills and useful links
Look no further! Readers will find laws, bills and useful links of interest to users’ and in-patients’ committees under one tab.
Directory of Committees
Are you looking for contact information for a users’ committee in your region or elsewhere in Quebec? All users’ committees are listed on the RPCU’s website.
If you want to update the contact information for your own committee, simply fill out the form provided on the website.
Tools
The hyperlinks in the Tools section provide access to a series of Quebec government documents on the implementation of the Act to amend the Act respecting health services and social services and other legislative provisions (2005, c. 32).
Some of the hyperlinks will be of particular interest to users’ and in-patients’ committees. If the document is available in English, the hyperlink takes the reader directly to that version.
Bulletin Board
Regional groups and users’ and in-patients’ committees are invited to let the RPCU know about their activities.
Use the form provided for this purpose under the “Babillard” (Bulletin Board) tab in the “Activités” (Activities) section. The RPCU will gladly announce your event in this section.
Membership Application
Please fill out the Membership Application and return it with a cheque payable to the Regroupement provincial des comités des usagers.